All orders are made-to-order in-house production timelines are dependent on order volume and can be viewed in our shipping policy. Larger orders (3+ items) may take a little extra time so every piece meets our quality standard.
We ship from the U.S. (Chicago) and most domestic orders arrive within 3–5 business days after dispatch, depending on the shipping option you select at checkout.
Because every item is made-to-order, we do not offer standard returns or exchanges.
We encourage customers to review item descriptions and size charts before purchasing, and if you’re unsure, our team is happy to help! just reach out by email or Instagram DMs for sizing guidance.
If your order arrives with damage, a defect, or a production mistake, contact us within 7 days and we’ll make it right. We take extreme pride in our work and ensure every piece is made with care and attention to detail.
How can we contact you?
You can reach us anytime through email or Instagram DMs. Our team responds within 24 hours. You can view our contact information here.